Privacy Policy
The TestMasters Websites
Thank you for visiting TestMasters. The “TestMasters Websites” include all websites owned and operated by Robin Singh Educational Services, Inc. TestMasters is committed to protecting your privacy when you visit our websites and we want you to be aware of what information we collect, how we use it, and how you can update your information.
By visiting the website located at https://www.testmasters.net or using the products or services offered through this website, you agree to this Privacy Policy. TestMasters reserves the right to append or otherwise modify this Privacy Policy at any time, so please revisit this page periodically to check for modifications.
Information We Collect and Categories of Collected Data
TestMasters collects various types of information from our visitors in order to make adjustments to our websites and to better meet the needs of our users. TestMasters has collected the following personal information within the last 12 months:
- Identifiers such as name, address, email address, unique personal identifier, date of birth, phone number, cookies, and IP address
- Categories of personal information such as name, address, phone number, education, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories.
- Sensitive personal Information such as age, account log-in, and credit card number
- Commercial information such as payment information, transaction details, and enrollment history
- Internet or network activity information such as browsing history, search history, number of site visitors, or other interaction with our websites
Automatically Collected Information
Each time you access our websites, your browser or session may automatically transmit non-personal information to us, including browser type, device type, operating system, Internet service provider, and IP address. This information helps us improve site functionality and enhance user experience.
We, along with our service providers, vendors, and third parties, may use tracking technologies, including cookies, to collect information about your interactions with our website and emails. This information helps us analyze usage trends, administer the site, track user movements around the site, and gather demographic information.
We collect information when you use our products and services (such as when we track the drills and practice tests that you take online).
We automatically record calls to our administrative office.
User Provided Information
We collect personal information and non-personal information from you (such as your name, address, email address, phone number, credit card number, school name, year of graduation, date of birth, test scores, and accommodation requests) when you:
- register or create an account on our website;
- purchase and use our products or services;
- call us or send us messages, documents, and other files and content in the course of your use of our products or services;
- submit testimonials;
- respond to surveys or questionnaires;
- register for or attend events we host, sponsor, or participate in;
- or when you provide us information by other means.
TestMasters’ registration sites, the Student Online Resource Center and the Employee Area, require visitors to provide contact information and/or unique identifiers upon registration. Unique identifiers are employed to verify the user’s identity prior to allowing visitor access to some of our online services.
You can choose NOT to provide this personal information by NOT registering on our websites. While you will be able to access the public portion of our websites, you will not be able to access areas that require registration.
Third Party Provided Information
We may receive your personal and non-personal information from third parties with whom we have a relationship, such as event organizers, student groups, or users who refer you to our services.
How We Use Information
We may use your personal information:
- to provide you with our products and services;
- to personalize your experience;
- to create and manage your account, process your orders, and provide you customer service
- to maintain our internal records, comply with legal requirements, and otherwise manage our business;
- to improve our website and services;
- to correspond with you about products, services, and events that we think may interest you;
- to ask for your reviews or testimonials;
- to send you surveys and questionnaires;
- and to detect, prevent, or investigate illegal activity or misuse of our services and enforce our legal rights.
We may use non-personal information for any lawful purpose.
Directory Information and Aggregate Information
TestMasters respects the privacy of users visiting our websites and will abide by all applicable laws concerning the release of personal information. We may use certain directory information (name, address, phone number and email) that we have collected to send you information about products and services, or updates and other information we think may be of interest to you.
To opt out of further communications from TestMasters, please contact our administrative office. If you opt-out, we will not solicit you or use your information for any purpose other than record-keeping.
Third Parties to Whom We Disclose Information
We collaborate with certain organizations to provide programs such as tutoring, test preparation, admissions consulting, LSAT workshops, and mock LSATs. Your organization may arrange for your participation, negotiate special pricing, or purchase (or subsidize) products or services on your behalf. We may share your name, email address, year of graduation, school name, site activity, or performance with the affiliated organizations responsible for facilitating or subsidizing your access to these programs. If payment was made by a parent, guardian, or other family member, TestMasters may share your activity or performance data with that person.
In compliance with regulatory requirements, we disclose LSAT product purchases to the Law School Admissions Council.
We will not share your personal data with other parties, except as required by law, to enforce TestMasters’ legal rights, or in connection with the sale or transfer of some or all of TestMasters’ assets.
TestMasters may share aggregate, non-identifiable information about our users with advertisers, business partners, sponsors, and other third parties.
Retention of Personal Information
We keep your personal information only for as long as it is needed to serve the purposes for which it was collected. When determining this retention period, we consider factors such as our ability to provide products and services, meet contractual obligations, respond to questions or complaints, and comply with legal or audit requirements.
Sale of Personal Information
TestMasters does not sell any personal or non-personal information. However, to comply with various state laws, we are required to offer you the option to opt out of the sale of your personal information. While we do not engage in such sales, you may still submit a request to opt out to ensure your preferences are recorded. If you would like to opt out, please email us at [email protected] or contact our administrative office at the address below.
Updating or Removing Your Information
You may request information regarding our collection and use of your personal information over the past 12 months by emailing us at [email protected] or contacting our administrative office at the address below. Additionally, you can request the removal or correction of your personal information through the same contact methods. We will respond to your request within 45 days of receipt.
Please note that if you have enrolled in our courses, purchased our books, or registered for any of our services, we may be required to retain your personal information in our student database for record-keeping purposes. In such cases, we may deny your deletion request, but your information will only be used for essential administrative functions and will not be used for solicitation or marketing purposes.
You may opt out of receiving further communications from TestMasters by contacting our administrative office. Once you opt out, your information will be maintained solely for record-keeping purposes.
TestMasters will not discriminate against you for exercising your privacy rights.
Transfer of Data to TestMasters in the United States
By using TestMasters Websites and services, you consent to the storage, processing, and transfer of information to the United States and other countries where we conduct business.
Children’s Online Privacy Protection
Our services comply with the Children’s Online Privacy Protection Act (COPPA) and are not directed to individuals under 13 years of age.
Security
We use industry-standard TLS encryption to protect sensitive data, such as credit card information, during online transactions. Access to your personal information is restricted to only those personnel who need it to perform their job duties. Our employees receive regular training in privacy and data security, and we continuously review and enhance our security practices. Additionally, we employ various safeguards to protect your information from unauthorized access, alteration, or misuse.
Person Responsible for the Protection of Personal Information
Our Security Officer oversees the protection of personal information and ensures our practices align with this policy. If you have questions, concerns, or complaints about how we handle your personal information, or if you need assistance with other privacy-related matters, please feel free to reach out to us at [email protected].
Copyright
Copyright of the TestMasters Websites and all materials included in them are owned by or licensed to Robin Singh Educational Svcs. and all rights are reserved. You must abide by all copyright notices and restrictions contained on the TestMasters Websites. You may not copy, distribute, enter into a database, display, perform, create derivative works of, transmit, or otherwise use any materials from TestMasters Websites (including computer programs or other code).
Use of Cookies
On some of our websites, cookies are employed to keep track of your information. A cookie is a small piece of program code stored on your computer that keeps your login information for all of our websites that require you to register, such as our student and employee websites. We do this so you are not required to re-enter your contact information as you move from one of our websites to another.
If you choose to disable cookies, some features of our websites may not function properly.
Links
Some TestMasters Websites may contain links to other websites external to TestMasters. When you access these external websites, the providers of the websites will have access to certain information about you. TestMasters is not responsible for the privacy practices or the content of any websites which we do not directly control.
Acceptance of These Terms
By using TestMasters Websites, you consent to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should not use our websites. Your continued use of the TestMasters Websites after any modifications to this Privacy Policy are posted constitutes acceptance of the revised Privacy Policy.
Definitions
Cookies
Data created by a web server that is stored on a user’s computer. It provides a way for the website to keep track of a user’s patterns and preferences and, with the cooperation of the Web browser, to store them on the user’s own hard disk. The cookies contain a range of URLs (Web addresses) for which they are valid. When the browser encounters those URLs again, it sends those specific cookies to the web server. You can avoid the use of cookies by having your browser disable cookies or warn you before accepting a cookie. Look for the cookie options in your browser in the Options or Preferences menu.
NOTE: Cookies allow us to recognize your device and store information about your preferences or past actions. Disabling cookies may limit your ability to use certain features on our websites.
IP (Internet Protocol) Address
This is the address of a computer attached to a TCP/IP network. Every client and server station must have a unique IP address. Client workstations have either a permanent address or one that is dynamically assigned for each dial-up session. IP addresses are written as four sets of numbers separated by periods (e.g., 192.168.64.2).
Browser Session
A browser session is defined as the period of time a browser is in consecutive use. The session begins when you open the browser and ends when you close it. When you reopen the browser, you begin a new session.
Personal Information
Personal information means, unless otherwise defined by applicable law, any information about, that identifies, that relates to, that is linked to or associated with, or that is reasonably linkable to or reasonably capable of being associated with an identified or identifiable individual.
TLS Encryption (Transport Layer Security)
TLS Encryption is the leading security protocol on the Internet. When an TLS session is started, the browser sends its public key to the server so that the server can securely send a secret key to the browser. The browser and server exchange data via secret key encryption during that session. We use TLS encryption during registration when you enter your credit card number or other personal information and during the creation of your login for the Online Resource Center when entering your social security number.
URL (Uniform Resource Locator)
URLs are Internet addresses. URLs are used to locate websites on the Internet and to navigate between websites and pages within websites. The URL for TestMasters is https://www.testmasters.net.
TestMasters, The TestMasters Logo, and any other trademarks on the TestMasters Websites are trademarks owned by Robin Singh Educational Services, Inc., DBA TestMasters. You may not use the TestMasters trademarks in connection with any product or service that does not belong to us, or in any manner that is likely to cause confusion among users about whether we are the source, sponsor, or endorser of the product or service, or in any manner that disparages or discredits us.
How to Contact Us
The TestMasters Administrative Office
8383 Wilshire Boulevard
Suite 810
Beverly Hills, CA 90211
1-307‑342‑3700
[email protected]
Privacy Policy last updated on October 22, 2024.